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Expert Lawyer AI Agent

WhatsApp agent that answers a law firm's prospective clients and books meetings on the lawyers' calendars

· 1 min read

Scope
Client intake and scheduling
Built
2023
Tools
Node.js, LangChain, WhatsApp
A WhatsApp conversation with the Expert Lawyer AI Agent.
Client intake and meeting scheduling, inside WhatsApp.

I built a WhatsApp agent for a law firm to handle the first conversation with a prospective client. It answers questions, gathers the facts of a case, and books a Google Meet directly on a lawyer’s calendar.

The workflow connects client intake and scheduling in the same conversation, without requiring someone at the firm to coordinate each step manually.

From a message to a meeting

The agent replies to incoming WhatsApp messages around the clock and in multiple languages. It asks the questions needed for a first assessment of the case, then schedules a call on the lawyer’s calendar.

Connecting the workflow

The application runs on Node.js, with LangChain for the conversational workflow. The WhatsApp Business API connects it to incoming messages; the Google Calendar API handles meeting scheduling.

Monthly results

  • 1,400+ leads handled
  • 140+ meetings booked
  • 60+ hours of administrative work saved

Expert Lawyer AI Agent